About Us

Deploy AI in the Public Sector
with Confidence.

Botcopy is the purpose-built AI deployment platform that helps agencies bring safe, accessible, and authenticated agentic services to citizen-facing sites.

Public Service, Improved

People come to government websites because they need something done. For nearly a decade, Botcopy has worked with public agencies to make those encounters easier, more accessible, and more useful. We help residents ask questions, navigate requirements, and get help, because an answer matters, but so does the path to completing the service.
  • Accessibility at the center
  • Built for service completion
  • Built alongside agency teams

Public Access

Bring useful AI to the places people already use for government services.

Agency Control

Keep agencies in control of their data, systems, and user experience.

See What Botcopy Can Do for Your Agency

Book a personalized walkthrough with our team.

OUR STORY AND PLATFORM

What Experience Taught Us

Why We Started

Botcopy began with the gap between what a government website contains and what a person needs to accomplish.

  • A resident may know what they need without knowing which page, department, or term to search for.
  • A useful digital front door should understand the request and help the person find a workable next step.
  • That belief led us to bring conversational AI directly into the public-facing website experience.

Built for Public Service

Working with agencies made the requirements clear: public-facing AI must work for more people and fit the realities of government.

  • Accessibility and language support must be part of the experience from the start.
  • Sensitive services require trusted identity, agency oversight, and secure connections to existing systems.
  • When an automated path is insufficient, the person should be able to reach appropriate human help without starting over.

The Digital Front Door

Our accessible Messenger gives agencies one consistent, branded place to bring AI assistance to their websites.

  • Connect specialized AI agents and service journeys through a single public-facing interface.
  • Provide WCAG 2.2 AA-conformant conversational access and support across 190+ languages.
  • Use page context and proactive guidance to help people recover when a service journey becomes confusing.

From Answers to Services

Botcopy connects the front door to the systems, workflows, identity checks, and people needed to move a request forward.

  • Start with 44 prebuilt service applications for high-value public services.
  • Route people across departments, agents, authenticated paths, and live support through AgentOne.
  • Preserve agency control over data, policies, and systems behind one coherent public experience.

Learning From Every Journey

Our work continues after an AI service goes live. Agencies need to see where people get stuck and improve the experience.

  • TrueQ helps reveal constituent intent, knowledge gaps, and service friction.
  • Operational insight helps teams identify what people are trying to accomplish and where journeys break down.
  • Those findings inform the next improvements to content, workflows, and service design.
Trusted Ecosystem

Trusted Ecosystem

Built with the public-sector technology ecosystem, Botcopy works with leading cloud, identity, communications, service, and agency partners to support secure deployment and streamlined procurement. Explore Botcopy's Agent Marketplace →
Google Cloud
Carahsoft
ID.me
Twilio
NICE
Genesys
Quantum Metric
ServiceNow

Ready to Modernize Your Public Services?

Schedule a consultation with our team to explore how Botcopy can transform your citizen experience.