Botcopy is committed to adhering to both the spirit and practice of General Data Protection Regulation (GDPR). Please see our summary below, and if you have questions, reach out to firstname.lastname@example.org. Botcopy collects and stores Personal Data approved by our Customer, and we use the data for the sole purpose of providing superior service to our customers.
Customers can set up Botcopy to collect consent via chat before conversations begin. Botcopy is able to receive this consent and modify our behaviors accordingly, if applicable.
Article 32 of GDPR
We enforce technical and company-wide rules to keep your data safe and private. Data is stored in AWS US East Datacenter. See our Security Page for more information.
Honoring your data requests
You have the ultimate say on how we handle your contact data, with regard to it being corrected or deleted. We work with qualified customers who initiated Botcopy accounts to make sure that all data requests are handled expediently and provide material confirmation of any data changes/deletions.
We use the following “sub-processors” to improve and analyze our website product, and have DPAs in place with all of them to ensure GDPR compliance for our own data subjects:
• Amazon Web Services, Inc - Cloud Infrastructure
• Mongo DB, Inc - Data Enrichment
• Sendgrid, Inc - Email delivery services
• Dashbot – Optional Analytics integration
• Janis – Optional Live Chat integration
The information above is provided only for your convenience and does not constitute a legal agreement. It is our commentary on the GDPR, as Botcopy understands it. Please work with legal advisors to discover if and how the GDPR applies to your organization. Botcopy is a processor of data which you, as the controller of your users’ data, make available to us. Botcopy can not engage with your users. You maintain control of meeting your users’ requests and Botcopy can facilitate by providing tools you may need to help your customers.