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When Service Portals Aren't Enough

Thursday, October 1, 2026 at 06:00 PM UTC
1 Hour
When Service Portals Aren't Enough

Key Takeaways

You’ll learn:

  • Why residents abandon applications and self-service processes

  • Which agency services offer the greatest opportunity for modernization and efficiency gains

  • How agencies are improving completion rates, satisfaction, and operational performance

  • How to get started with AI-powered service improvements using the systems you already have

CPE Credit

We are pleased to offer 1.2 continuing professional education (CPE) credits to attendees. For more information on the CPE credit we are offering, our CPE sponsor (NASBA), and the submission process, please visit the 'CPE Credit' tab above.

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