Dustin DyeNews
March 29, 2023

Google's Generative AI & Botcopy: A Powerful Combination for Gov & Enterprise AI Solutions

Get ready for a game changer: Botcopy's integration with Google's Gen App Builder enables a perfect fusion of Google's generative AI with structured workflows, granular control, and efficient fulfillment.

This news matters because Dialogflow CX agents will potentially be much more powerful, user-friendly, and easier to build.

For enterprise and the public sector, the Botcopy web chat UI layer is essential in rounding out your LLM-powered Google CCAI stack for ADA compliance, cloud security, and intelligent front-end interactions — for example, reacting to a website or user behaviors, context-aware responses, personalizing recommendations, and dynamic content changes.

Top three industries that will benefit from Botcopy + Dialogflow CX + Google’s Generative AI

(Partial list)

  1. Government and public services:

    Must ensure accessibility with ADA 2.1 AA compliance and strict security and data privacy standards.
  2. Healthcare:

    Must meet strict regulations like HIPAA in the U.S. demand secure handling of patients’ health info and compliance with privacy standards.
  3. Education:

    Must meet FERPA in the U.S. to protect students’ privacy, meet ADA compliance, and offer custom interactions tailored to educational contexts.

A custom web chat UI for Dialogflow CX is critical for all of the above. While not all small businesses/organizations and hobbyists may need such a stringent web chat UI when tooling around with Gen App Builder, some will. So you’re welcome to fire-up Botcopy on one of our entry-level plans.

Meanwhile, for the more prominent players, a world of futuristic possibilities is erupting into the present — intelligent enterprise and public sector teams have every reason to expect massive success.

To learn more about how to get started on this journey, set up a call with Botcopy. Things are moving quickly. So will we on your behalf.

In addition to being an enterprise SaaS for Dialogflow web chat and live chat, we offer a red-carpet service arm to help you get started.

Start your Botcopy free trial

Schedule a priority public sector or enterprise meeting

Get our free eBook, The Ultimate Contact Center AI Setup

Further reading on how LLMs are only the tip of the iceberg